Home Forums Virtue Theme Home Page Failing to Display – Intermittently

This topic is: resolved
Posted in: Virtue Theme  
  • March 8, 2018 at 12:23 am #182418


    My homepage fails to display for 2-3 hours at a time, each day. It shows the title, ‘Home Page’ and ‘View full site’. I posted this issues a few days ago when I was using Virtue free and Kevin suggested I upgrade the theme. Was then getting the error below:

    “PHP Fatal error: Uncaught Error: Call to undefined function do_action() in /home/paleblu6/public_html/wp-content/themes/virtue/index.php:5
    Stack trace:
    #0 {main}
    thrown in /home/paleblu6/public_html/wp-content/themes/virtue/index.php on line 5”

    I’ve since upgraded to Premium as I’ve spent months researching themes and want to stay with Virtue to open an online shop – I’ve also spent months building my site. The issue still remains and it’s preventing me going live with the shop. My host – Siteground have looked at the server extensively and can find no cause but believe there is something in the theme causing it – their answer yesterday was:

    “I checked the case in detail and it seems the issue relates only to the mobile version of the website. As my colleagues mentioned so far the theme it self most likely is not fully compatible with PHP versions 7.1 and 7.2 as this is why its recommended to use 7.0 or even 5.6. As the issue is most likely related to the theme it self and its methods via which the mobile version is generated I think your best options are to either contact the development team of the theme or hire a professional developer to take a look at the issue.”

    When I edit the home page and save it the homepage sometimes come back but the issue returns again – also sometimes when I click “View fill site” on my MAC it fixes it for a while. This issue occurs on mobile, mac OS, Chromebook and PC at work so I don’t think it’s browser related. Is it the PHP version?

    Can you help?


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