Home Forums Pinnacle Theme Issue with images in Thrive Leads

This topic is: resolved
Posted in: Pinnacle Theme  
  • November 20, 2017 at 5:02 am #168675


    I am using Thrive leads to create opt-ins, and whenever I add an image to an opt-in, the selection box that wraps around the image is offset from the image, which means I cannot centre it or apply effects properly (ie drop shadow), as it is taking the offset selection box into account, and not my image.

    I have been in touch with Thrive support, and they say it is the theme placing a margin around images that is causing this. They said: “This is caused by your theme adding a 15px margin to every element that is imported to Thrive Architect. As soon as we switch to a default WordPress theme this issue is gone.”

    Here are a couple of screenshots so you can see what I mean. The green selection box does not wrap tightly around the image:

    https://www.theinspirationcloud.com/screenshot-96/ (in this one the drop shadow is applied to the selection box)
    https://www.theinspirationcloud.com/screenshot-95/ (Here the drop shadow is part of the image)

    You can see it live in the sidebar here, how it will not centre, despite being set to centre: https://www.theinspirationcloud.com/category/natural-health/

    I saw on another support question mentioning Thrive you said to turn off select2. I did this, but it had no effect on the problem.

    Please help! Many thanks!


    Sorry, this forum is for Premium customers only. Please Login to continue

    If you are using a free theme you can access support on wordpress.org by searching for the free theme and using the support tab.