Forum Replies Created

Viewing 17 posts - 1 through 17 (of 17 total)
  • May 8, 2018 at 2:16 am #189534

    Thanks Ben, it was Autoptimize CSS that was doing it.

    Hannah, If I can exclude the CSS files for the slider then that might fix it. In the inspector I can see it is calling in few different styles i.e. kps.css:3453, ksp.css:3535 and so on. Is there a way to capture all these to exclude?

    Many thanks,

    May 8, 2018 at 2:09 am #189533

    Hi Hannah,

    I’m using Version 2.2.7 of the slider plugin all other plugins and WordPress are up to date.

    Kind regards,

    April 24, 2018 at 2:03 am #188302

    Hi both,

    That’s great and has worked! Thanks for your help.

    April 23, 2018 at 9:07 am #188199
    This reply has been marked as private.
    April 23, 2018 at 7:04 am #188180


    We have just checked that and none of the other plugins are causing the problem – we also only have about 4 plugins on the site at the moment too.

    Many thanks

    February 5, 2018 at 10:36 am #177823

    That’s great, thanks very much.

    January 17, 2018 at 2:15 am #175392
    This reply has been marked as private.
    January 16, 2018 at 2:14 am #175237

    Hi Ben,

    That is not the cause of the issue as I only did that to try and fix the problem. I have removed that template from the child theme and the shop page still isn’t working correctly (it also wasn’t working before I added that template to my child theme). Can you take another look please?

    Many thanks

    January 15, 2018 at 10:15 am #175152
    This reply has been marked as private.
    January 15, 2018 at 3:17 am #175097
    This reply has been marked as private.
    January 15, 2018 at 3:14 am #175096

    Hi All,

    [SOLVED] Thanks for the replies, sorted now, the API didn’t give me the option to verify at first but once I did that it worked fine.

    Thanks again!

    January 12, 2018 at 10:29 am #174933

    Hi Ben,

    Thanks for the reply. The Shop Slider/Content section is currently set to ON and head content set to page title but also tried switching to a slider but no luck, nothing is showing at the top and the navigation is over the top of the first three products.


    January 12, 2018 at 10:26 am #174932

    Hi Kevin,

    Thanks for your reply. I’ve created an API and added it in but still no luck, it just displays somewhere in france!

    Anything else I can try?


    October 11, 2017 at 12:22 pm #163010

    Sorry – one more question – is there any way to get the product zoom / light box to work with images displayed using the data-thumb?

    Currently, they are just opening in a new window with no lightbox effect.


    October 11, 2017 at 10:03 am #162990

    yes – thanks – looks like that’s not a theme issue.

    Thanks for your help.


    October 11, 2017 at 9:52 am #162980

    Odd – forcing it with CSS worked on the product page, but now the thumbnail on the shop page is not showing:

    October 11, 2017 at 9:42 am #162979

    Hi Ben,

    Thanks for the response.

    The test page is here:


Viewing 17 posts - 1 through 17 (of 17 total)