Forum Replies Created

Viewing 20 posts - 1 through 20 (of 403 total)
  • February 14, 2018 at 8:20 pm #179396
    This reply has been marked as private.
    February 8, 2018 at 7:05 am #178361

    Hi Ben,
    Good news. I found out the issue. The SSBA plugin was totally misconfigured. I supposed that something wrong at hosting level should happen because it’s impossible that updating one plugin could misconfigure other two and the Error Log panel doesn’t give any error line.
    Anyhow, I configured again the SSBA plugin and also rollback to a previous version the Easy Update Manager and anything went on place.
    Thanks a lot for pointing out the plugin to check

    Angelo

    February 7, 2018 at 5:25 pm #178311

    hi Ben,
    is this the plugin you say Simple Share Buttons Adder?

    February 7, 2018 at 4:30 pm #178301

    Hi Ben,

    I sent your reply to my hosting server even I don’t see any errors in the Log Errors panel. I wll keep you updated with their reply.
    Thanks
    Angelo

    February 7, 2018 at 3:41 pm #178291

    I also cleaned the cache but I discovered the issue in another computer of a client of mine this morning so has to be related to kadence slider and something else

    February 7, 2018 at 3:12 pm #178284
    This reply has been marked as private.
    January 29, 2018 at 1:50 pm #176984

    Hi Ben,
    Thank you very much indeed!

    Angelo

    January 1, 2018 at 11:47 am #173683

    HAPPY HEW YEAR 2018!!!
    Yes, Hannah. Thank oyu very much indeed!

    Angelo

    December 30, 2017 at 2:42 am #173513

    Hi Ben,

    This was the settings when I send you the first post asking where to find shop page settings http://www.4kmediastock.com/repository/archiveshopsettings2.jpg
    As you can see because I chose on site layout no sidebar was set by default No sidebar layout but fields below have by default set Right and Primary Sidebar It showed an empty sidebar on the right.

    After sending the previous post I tried to eliminate the selection in fields below as shown in this picture
    http://www.4kmediastock.com/repository/archiveshopsettings3.jpg
    And anything went ok.

    Anyhow forget it maybe it happened because of my multilingual plugin or just because I have to become crazy. I tried to replicate it again but nothing, the selector works fine now.

    Just a simple question, what happen to product page if I install Pinnacle Premium instead of Ascend? Do I lose something beside the stylesheet?

    Thanks a lot and happy new year to whole team.
    Angelo

    December 29, 2017 at 12:03 pm #173489

    Hi Kevin,

    The CSS rule works fine!
    I set the Shop Page, the option Default Layout for product archive pages > No sidebar layout isn’t working correctly
    I had also to eliminate the option on the below row Sidebar side for product archive pages so it appear now Select an item

    This is a theme bug because in your other theme if you set No sidebar layout, all other settings are useless. Please, have a check at it.

    Thanks
    Angelo

    December 29, 2017 at 11:41 am #173487

    Hi Kevin,

    Sorry but there’s no Shop Page settings, only Shop Archive Settings and in this page I set no sidebar have a look at my settings
    http://www.4kmediastock.com/repository/archiveshopsettings.jpg

    What’s wrong?
    If I decide to use Pinnacle Premium instead of Ascend, do I lose my product post or just change the styles?

    Thanks
    Angelo

    December 29, 2017 at 11:05 am #173473

    Hi Kevin,

    two more little things to set because in Ascend there isn’t such options to set.
    1- In the Shop Page I don’t want the side bar but I see 3 column of product and empty space on the right like an empty sidebar. How can I remove it?
    2- The related product carousel in the single product page has dot pagination at bottom and I don’t like this. How to remove this dot navigation?
    Why don’t you set these options in the theme settings.

    Check Shop page here https://www.4kmediastock.com/en/negozio/
    check related carousel here https://www.4kmediastock.com/en/prodotto/nature-n5006/
    Thanks
    Angelo

    • This reply was modified 1 month, 2 weeks ago by  Angelo.
    December 29, 2017 at 9:47 am #173461

    Hi Kevin,

    So in case of one row first column is the leftmost one, it means that in general column numbering starts from leftmost of top row going toward right then downward from leftmost again

    Thanks
    Angelo

    December 29, 2017 at 9:08 am #173456

    Hi Kevin,

    You got it! Wasn’t so difficult to understand what I meant. I would have control of that widget and I forgot how to address in CSS h3 related to this widget only. In fact I reduced the font size too.

    The numbering of second row of footer columns starts from left? I mean in widget page “footer’s second column” correspond to the leftmost column in second row?
    Thanks a lot.
    Angelo

    December 29, 2017 at 5:25 am #173438

    Hi Kevin,

    One more thing I’d like to fix. In Pinnacle using inspector I succeeded easily to understand the widget ID but not in Ascend or at least in my case.
    If you visit my homepage footer https://www.4kmediastock.com/ you will see the widget title of the counter is black.

    Using inspector I saw it’s ruled by h3 but I don’t want to change all h3 colour settings.
    How can I refer to this widget title to add some custom css rules?
    Please, Can you explain me so I don’t ask you again?
    Thanks
    Angelo

    December 28, 2017 at 3:11 pm #173388

    Hi Kevin,

    Something it’s weird. I used this settings before but they were not in the middle but like floating left in the center column.
    Besides, I think there’s something not so understandable in the widget description.
    I see the footer layout with one row and a second row with 3 columns. But the widget is set on the second column. How does the column are numbered?
    Because I will write something in the Italian description to make it more understandable.

    Thanks
    Angelo

    December 28, 2017 at 3:02 pm #173386

    Hi Kevin,
    That’s it!
    Which theme options you modified so I will look at the layout changes you did to learn about it.

    Thanks
    Angelo

    December 28, 2017 at 2:23 pm #173382

    Hi Kevin,
    I want them centered under the counter.
    I’m using both ways check please you’ll see
    Thanks
    Angelo

    December 28, 2017 at 1:37 pm #173377
    This reply has been marked as private.
    December 27, 2017 at 2:14 pm #173249

    Hi Ben,

    After my insisting the developer took account of my issue and went to see the missing relationship between Main Cat and sub cat, so he solved it in a few minutes.

    Now the plugin is full compatible with your theme, wp and woocommerce

Viewing 20 posts - 1 through 20 (of 403 total)