Forum Replies Created

Viewing 20 posts - 21 through 40 (of 9,065 total)
  • December 6, 2018 at 2:52 pm #210062

    Hey,

    Let me know if you need any further assistance with this.

    -Kevin

    December 6, 2018 at 11:55 am #210038

    Hello,

    Can you please share a login in a private reply so that I can take a look at this?

    -Kevin

    December 6, 2018 at 11:10 am #210030

    Hey,

    You’re getting quite a few errors in your javascript console. I suggest first testing your plugins for a conflict by deactivating them one by one and testing for proper functionality when a certain plugin is OFF.

    Be sure to clear your cache with each plugin.

    Let me know if you find a problem plugin.

    -Kevin

    December 6, 2018 at 9:22 am #210019

    Is it working properly for you now?

    -Kevin

    December 6, 2018 at 8:47 am #210014

    Hey,

    Can you please post a link so that I can see this output?

    -Kevin

    December 5, 2018 at 8:03 am #209938

    Hey,

    The first thing that I would test is your active plugins. It’s possible one may be causing this issue.

    To test your plugins, deactivate them one by one, and view the problem when each plugin is inactive. If the issue goes away when a certain plugin is OFF, then you know that it is responsible for your problem.

    Let me know if you find anything.

    -Kevin

    December 4, 2018 at 1:23 pm #209889

    2. Try going to Theme Options> Shop Archive Settings, and set “Enable Product Image Aspect Ratio on Catalog pages” to OFF. Does that make a difference?

    4. Just to be clear, you’re wanting to display variations in your archive pages? Unless I’m missing a feature that’s included in one of our plugins, I don’t know how you would do this. You would likely have to use a third party add on. I’ll let you know if I find anything.

    -Kevin

    December 4, 2018 at 11:55 am #209872

    Hey,

    How exactly are you adding the phone number to your order form? Can you give specific directions so I can replicate the configuration on my site?

    -Kevin

    December 4, 2018 at 11:09 am #209866

    No problem! Just let me know if you need any further assistance with this.

    -Kevin

    December 4, 2018 at 8:09 am #209845

    Hey,

    Can you view the posts or pages once they are published? Can you post a link to your site so I can check if something obvious is keeping this from working properly?

    -Kevin

    December 4, 2018 at 7:52 am #209843

    Hey,

    You can add CSS like this to Theme Options> Custom CSS to only change the h2 elements on that page:

    .page-id-7 .entry-content h2 {
        color: #fff;
    }

    Does that work for you?

    -Kevin

    December 3, 2018 at 2:10 pm #209787

    I’m seeing sidebar1 show on your shop and product pages. Try clearing your cache and let me know if the problem persists for you.

    -Kevin

    December 3, 2018 at 1:08 pm #209774

    That login isn’t working. Can you please check to make sure it’s correct?

    -kevin

    December 3, 2018 at 12:20 pm #209756

    Hello,

    Can you please post a link to your site so that I can take a look at this? Did you clear your cache after assigning the topbar?

    -Kevin

    December 3, 2018 at 9:37 am #209733

    Hello,

    Can you confirm that in Theme Options> Home Mobile Slider, “Show for tablet also?” is set to OFF?

    -Kevin

    December 3, 2018 at 9:36 am #209731

    Hey,

    I just tested on my site and it seems to work fine. You should be able to add a gif as a slide background. Let me know if you run into any issues.

    -Kevin

    December 3, 2018 at 9:23 am #209729

    I don’t think it’s possible to add html content to the category description. I’ll flag this for a developer followup so that Ben can let us know if there’s a workaround.

    -Kevin

    December 3, 2018 at 9:18 am #209727

    Hey,

    In the Kadence Slider Slide Settings, find “Loop Video?:” under where you’ve added the video ID. As long as that’s set to OFF, your video should only play once.

    Let me know if that works for you.

    -Kevin

    December 3, 2018 at 9:14 am #209726

    Hello,

    1. You can go to Theme Options> Shop Archive Settings and set “Shop Product Column Layout” to One Column.

    2. Did you clear your cache after making the change and give WooCommerce some time to regenerate your thumbnail images? It can take awhile for this to be complete if you have a lot of product image.

    3. I can’t speak for that plugin, but it doesn’t have a very large user base and the reviews it does have aren’t very good, so I would probably not recommend it. I don’t really understand exactly what you’re wanting to change. Can you show a screenshot so I can see exactly what you’re wanting to change?

    4. Are you wanting your select boxes to allow users to select product variations on your product pages? If so, you can setup variable products by following this tutorial:
    https://docs.woocommerce.com/document/variable-product/

    Or are you thinking of something different?

    -Kevin

    November 30, 2018 at 11:32 am #209588

    Hello,

    Try adding this CSS to Theme Options> Advanced Settings and let me know if it works for you:

    @media (max-width: 992px) {
    .topbarmenu ul li {
        width: 50%;
        }
    .topbarmenu ul {
        width: 100%;
    }
    }

    -Kevin

Viewing 20 posts - 21 through 40 (of 9,065 total)